1. Information We Collect
FlyHigh Aviation School ("we," "our," or "us") collects information you provide directly to us, such as when you:
- Fill out contact forms on our website
- Register for flight training programs
- Book discovery flights
- Subscribe to our newsletter
- Contact us via phone, email, or in person
The types of information we collect may include:
- Personal identification information (name, email address, phone number)
- Flight training records and progress
- Medical certificates and documentation
- Payment information
- Communication preferences
2. How We Use Your Information
We use the information we collect to:
- Provide flight training services
- Process payments and maintain financial records
- Communicate with you about your training progress
- Send important updates about our services
- Comply with FAA regulations and requirements
- Improve our services and website
- Respond to your inquiries and requests
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- FAA Requirements: We may be required to share certain information with the Federal Aviation Administration as required by law
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our business
- Legal Requirements: We may disclose information if required by law or to protect our rights and safety
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure servers and networks
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Remember your preferences
- Analyze website traffic and usage
- Improve our website functionality
- Provide personalized content
You can control cookie settings through your browser preferences.
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- File a complaint with relevant authorities
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Last Updated: December 2024